Changes in customer expectations and behavior require the future of branch banking to offer a community-like, mobile accessible banking experience, with a high touch personalized feel and large-scale infrastructure capabilities behind it. Meeting the evolving needs of customers can deeply affect both loyalty and new acquisition.
Cost and process streamlining are highly important but, above all, improving the customer experience and service delivery change are the key pillars for every branch transformation project.
Whether your strategy is cutting costs, attracting new market segments or increasing transactions with higher margins, innovations in technology can ease the way to improving value-add services. PayStorm ATM management suite addresses all the above objectives.
Redefining the ATM customer experience
PayStorm is a modular, highly scalable software solution providing full ATM channel management. Banks, financial institutions and independent service organizations can easily and effectively manage ATMs, Kiosks, Internet and mobile device channels in a fully automated, secure and integrated environment to deliver a seamless, modern customer experience.
Key features include:
- Management of both basic and advanced ATM functionalities
- EMV Security and RKL functionalities
- Switching and routing of ATM transactions
- Multivendor client software certified with the most widely used ATM brands
- Multi-protocol, multi-bank and multi-language
- Cash optimization engine
- Enhanced ATM monitoring and remote management
- Centralized and automated marketing campaign management (CRM integration)
- Easy integration with legacy environments and third-party solutions
Whether you are a Bank or Banking Group that wants control over its ATM network, an Independent ATM network wishing to establish its own circuit, or a Sponsor Bank looking to set-up a shared ATM service / network solution, PayStorm ATM Managment can help you meet your objectives with ease and speed.
Download PayStorm ATM Overview