SOLUTIONS

Introducing EasySelf

Deliver more to customers!

Empower your strategy through EasyBranch proposition 


CONTACTS

EasyBranch 

solutions@easy-branch.com


 
Fintech Finance interviews with
Danilo Rivalta at European
ATMs 2016

Branch Transformation 

atm-easybranch


easybranch logo

Since the advent of the global financial crisis, banks are increasingly facing multiple stakeholder pressures. Transformation is necessary to grapple with a low economic growth environment, keeping pace at the same time with an ever more demanding clientele and divergent global regulatory reforms aimed at regaining customer trust in the Financial Industry.

Several factors affect the competitive landscape in a global marketplace where digitalization, demographic shifts plus a changing workforce are impacting every business: banks need to innovate to engage with customers!

Major surveys by relevant market analysts highlight bank's efforts to downsize their unprofitable branch facilities, gradually moving from a ‘processing factory’ to an advisory/asset based one, meeting needs-based sales and service oriented delivery.

Changes in customer expectations and behavior require the future of branch banking to offer a community-like, mobile accessible banking experience, with a high touch personalized feel and large-scale infrastructure capabilities behind it. Meeting the evolving needs of customers can deeply affect both loyalty and new acquisition.

Cost and process streamlining are highly important but, above all, improving the customer experience and service delivery change are the key pillars for every branch transformation project.

Whether your strategy is cutting costs, attracting new market segments or increasing transactions with higher margins, innovations in technology can ease the way to improving value-add services. EasyBranch addresses all the above objects.


EasyBranch Suite


Core Functionalities 

      • Manage the entire ATM channel for a new generation of customer self-service experiences
      • Drive branch transformation into the future of Customer-Bank relationships





 Differentiators

      • Extreme modularity and scalability of each layer simplifying gradual adoption
      • Easy integration with legacy environments and third party solutions
      • Increase automation of operations by incorporating new, unattended services





Value-Added Services

      • Multi-vendor Client certified for the most widely used ATM devices on the market
      • Revolutionary solution for retail ATMs
      • Real-time services in one touch unlocking a futuristic user experience on new generation hybrid machines

 

EasyBranch offers you a comprehensive powerful sw suite to drive innovative branch transformation by integrating with legacy platforms seamlessly.

Meet customer needs better by increasing self-service choices and enhancing personalized assistance when they need it most.

EasyBranch helps you reduce costs and increase efficiency, delivering a consistent customer experience through smooth, seamless coordination across all points of contact.


The EasyBranch sw suite covers the full ATM channel management value chain:

 

 

ATM handler and multichannel gateway

  • Switch/ Routing service;
  • Connected with ATM Terminal Manager;
  • Third party service integration;
  • Web console for messages analysis and statistics;
  • Logging and tracking;
  • PCI compliance. 

Multivendor software on the ATM

  • ATM multivendor solution;
  • Certified EMVL1&2, Visa, MasterCard and domestic ATM debit network;
  • Possible integration with Protopas and KAL;
  • Cash-in, cheque-in, night safe and cash recycling  functionalities;
  • ADV and CRM campaign generator, scheduler e player;
  • Monitoring agent;
  • Tracking and reporting;
  • PCI Compliance.

Retail vertical for merchants and banks

  • Certified EMVL1&2, Visa, MasterCard and domestic ATM debit network;
  • Cash-in, cheque-in, night safe and cash recycling  functionalities;
  • ADV and CRM campaign generator, scheduler e player;
  • Monitoring agent;
  • Tracking and reporting;
  • PCI Compliance.

Monitoring dashboard

  • End-to-end problem management tool for the entire self-service device network;
  • Decision support, measurement and asset management
  • Streamlines delivery and management processes to reduce expenses, minimize errors, mitigate risk and improve service;
  • Delivers comprehensive monitoring, data gathering, analysis and reporting for enterprise supply chain in real time;